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Application Management

Keep your business applications reliable, secure and up to date

We look after your applications across their whole lifecycle, from monitoring and patching to upgrades and retirement.

Overview

Ownership of your applications, not just their tickets

Most companies run more applications than they can comfortably keep track of. Application management gives each one an owner who watches its health, plans its updates and decides when it needs to change. The aim is fewer surprises, fewer outages and clearer spending on the software you rely on.

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What you can expect
  • A full view of the applications you run and who depends on them
  • Regular health checks instead of waiting for users to complain
  • Updates and patches planned and tested before they go live
  • Clear reporting on availability, performance and open risks
  • Recommendations on what to keep, improve or retire
What we manage

The work that keeps applications healthy

Scope is agreed with you and covers the applications that matter most to your business.

Monitoring and availability

Keeping an eye on uptime, errors and usage so problems are found and handled early.

Security and patching

Regular updates and access reviews to keep applications protected against known weaknesses.

Performance tuning

Finding slow screens, queries and jobs, and fixing what holds users back.

Versions and releases

Planning and testing vendor updates and new versions so they reach production safely.

Portfolio review

A clear picture of the applications you run, what each costs and which ones still earn their place.

Documentation and knowledge

Up-to-date runbooks and system notes, so support does not depend on any one person.

Application Management and AMS

How the two services fit together

Many customers use both. One keeps things running today, the other plans for tomorrow.

AMS: fix and support

Handles incidents, defects, requests and small enhancements as they arise.

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Application management: plan and optimise

Watches health, security and versions across the lifecycle and advises on what to improve or retire.

Lifecycle

How we manage an application over time

1
Assess

Inventory your applications and record their health, risks and owners.

2
Stabilise

Fix urgent gaps in monitoring, security and documentation.

3
Optimise

Tune performance, plan updates and reduce running costs.

4
Evolve

Advise on modernising, replacing or retiring applications.

Related solutions

More from our solutions

AMS

Ongoing maintenance and support for your applications.

Learn more
Infrastructure and Cloud Management

Manage the servers and cloud platforms your applications run on.

Learn more
ODC

A dedicated development team that works as an extension of yours.

Learn more

Want your applications looked after properly?

Tell us which applications you run and we will suggest where to begin.